At Vibae, we’re committed to ensuring you’re completely satisfied with your purchase. If for any reason you’re not entirely happy, we’ve made our return and exchange process as simple as possible. **Returns** If you’re not satisfied with your purchase, you can return it within 30 days of receiving your order. Please ensure that the items are returned in their original condition—unused, unwashed, and with all tags intact. Once we receive your returned item, we’ll process your refund to the original payment method within 7-10 business days. **Exchanges** If you’d like to exchange an item for a different size or color, please return the original item and place a new order on our website vibae.shop. We’ll process your return and refund as soon as we receive your item. **How to Return or Exchange**
1. Contact our customer service team at [insert email] with your order number and the reason for your return or exchange.
2. We’ll send you a return shipping label via email.
3. Print the return shipping label, attach it to the package, and send it back to us. Please note that return shipping costs are the responsibility of the customer.
We recommend using a trackable shipping service to ensure your return reaches us. Thank you for shopping with Vibae. We’re here to help make your shopping experience as comfortable as our leather shoe slippers!